qu32

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This topic contains 3 replies, has 4 voices, and was last updated by Profile photo of volounteer volounteer 1 year, 9 months ago.

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  • #89357
    Profile photo of israel
    israel
    Participant

    i’m having a cracking sound from my speakers ang help or suggestion?

    #89359
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Israel,

    I’m sorry to hear you’re having trouble with your Qu!

    The first thing to make sure is whether the Qu is producing this noise. You can do this buy changing output sockets, cables, speakers to see if the behaviour changes.

    If it’s definitely the Qu causing the noise, please contact your distributor to arrange a service.

    You can find their details here: https://www.allen-heath.com/where-to-buy/

    Thanks!
    Alex

    #89371
    Profile photo of Mike C
    Mike C
    Participant

    We will need some more info on your setup and what you have done to kind of narrow down the problem.
    Did it just start happening, Is the QU mixer new to the system replacing another mixer?

    If your using powered speakers make sure they are not set in the mic input level mode, they would need to be in line level mode.

    #89373
    Profile photo of volounteer
    volounteer
    Participant

    @isreal

    more details are needed to help

    type of speakers
    how they are hooked up
    what you are doing when the crackling happens

    what are you doing with the qu32
    what inputs are going to the speakers
    what other inputs are muted or not aimed at the speaker outs

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