qu32

[israelParticipant]

i’m having a cracking sound from my speakers ang help or suggestion?

[Alex A&HKeymaster]

Hi Israel,

I’m sorry to hear you’re having trouble with your Qu!

The first thing to make sure is whether the Qu is producing this noise. You can do this buy changing output sockets, cables, speakers to see if the behaviour changes.

If it’s definitely the Qu causing the noise, please contact your distributor to arrange a service.

You can find their details here: https://www.allen-heath.com/where-to-buy/

Thanks!
Alex

[Mike CParticipant]

We will need some more info on your setup and what you have done to kind of narrow down the problem.
Did it just start happening, Is the QU mixer new to the system replacing another mixer?

If your using powered speakers make sure they are not set in the mic input level mode, they would need to be in line level mode.

[volounteerParticipant]

@isreal

more details are needed to help

type of speakers
how they are hooked up
what you are doing when the crackling happens

what are you doing with the qu32
what inputs are going to the speakers
what other inputs are muted or not aimed at the speaker outs

[Author]

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