Qu-16 screen problem

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This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of modulus modulus 2 months, 2 weeks ago.

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  • #72184
    Profile photo of chirlo
    chirlo
    Participant

    Hi a month before the guarantee expires, the screen of my qu-16 flashes a few times while it is in operation during a show. when turning it off and on it returned to normal and after a month of expired the warranty the screen of my qu-16 turned on white with some vertical stripes.
    allen & heat qu-16 was always used under the conditions recommended in the manual. There were no electric shocks or bad uses.
    I can use the full functions from the ipad but the screen is dead.
    already perform a firmware update, a hasrdware reset and brightness control. none of this worked.

    What could it be?
    How can I solve it?
    Is it a typical failure of the model?

    #81237
    Profile photo of modulus
    modulus
    Participant

    Same problem here, seems to be a common issue. Have to send it for repair according to their outsourced tech support. 🙁

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