dLive Director problem with Wacom tablet

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  • 2019/09/14 at 1:39 pm #86429
    Profile photo of vldslvvldslv
    Participant

    Hello everyone! Trying to configure my mobile setup. I have no surface so decided to improve speed of adjustments by adding pen tablet Wacom One M (model CTL-672) to dLive Director. So there is a problem. Faders, menu buttons, layers switches etc. does not respond from pen tablet. Only one knob is working here is GAIN knob on each channel and Main/System buttons on the top left of the screen. I saw a guy that work with older wacom tablet model and everything was good.

    I am using dLive Director v1.83. Mac OS.

    Tablet works fine with CL-editor and M32 editor.

    2019/09/17 at 1:08 pm #86506
    Profile photo of Anonymous
    Inactive

    Hi @vldslv,

    Sorry to hear you are having trouble with this.

    Unfortunately this is a known issue that is being investigated for future maintenance releases.

    If you would like any further support with this, please start a ticket at:
    support.allen-heath.com

    Kindest Regards,
    Nicole

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