CQ20B confusion

[Morto]

Hi, unfortunately I have managed to reset my unit after a week or so of setting it up without it having been backed-up. I was under the impression that the show had been saved to my USB drive that was in the USB port. How do I do this so I don’t make the same mistake again, please?
Also, I made some EQ and Compressor presets where I copied the settings from my SQ5. They did manage to save to my USB stick but now I can’t seem to recall them, they are shown in the Libraries section but I can’t seem to get them over to the unit itself even when I try to use the ‘To Mixer’ button. Any ideas would be gratefully received.

[Morto]

@KeithJ|_A&H any ideas?

[KeithJ A&H]

@Morto

Regarding storing a show, this is described in the CQ user guide here – https://www.allen-heath.com/content/uploads/2023/09/CQ_User_Guide_V1_1_0_iss1.pdf#page=59&zoom=auto,-361,585
If this is what you followed, then the show should exist as a folder on the drive within the AHCQ\SHOWS folder.
This show folder contains the state of the desk when you stored it along with all scene and library files.

When storing libraries separately to USB, this uses the AHCQ\LIBRARY folder, so they can be re-imported into any show.

Libraries files cannot be shared between consoles, but I appreciate when you say ‘copied’ you may mean manually matching settings and storing/recalling using the CQ.

If this all makes sense but you’re still having issues, please contact us through support.allen-heath.com, with a copy of the files you’re not able to recall if possible.

Thanks,
Keith.

[Morto]

You, sir, are a very nice man. Thank you so much.

[Morto]

Yes, Keith, with regard to the settings from the compressor and EQ on the SQ5, I literally, manually matched the settings, writing down what each parameter was then inputting that information into the compressor and EQ on the CQ 🙂

[BobbyDazzler59]

@Morto
I had teething issues finding things I thought Id saved. There are there but make sure you click the User tab on recall pages if that helps. Im sometimes impatient and miss things at first glance.

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