CDM32 Mixrack not booting after firmware update

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  • #113304
    Profile photo of dmcleandmclean
    Participant

    Hi,

    I recently attempted a firmware update to v1.97 via the surface and the Mixrack unit is no longer booting up. After completing the update and rebooting the surface the mix rack was still showing signs of life but the surface was not able to connect to it. After power cycling the mix rack it now doesn’t illuminate the green ‘Ready’ light on the front and none of the network ports are lighting up when plugged in.
    I’ve tried doing a hard reset using the DIP switch in the expansion bay and also put it into firmware update mode but it will not boot either way. I’ve left it on for a long period of time to see if it eventually does boot but no luck.
    Is there anything else that can be tried or do I need to have it taken in for a service?

    Thanks

    #117842
    Profile photo of BanjakBanjak
    Participant

    Did you solved your problem and how. I have same problem my unit not accessable anymore.

    #127077
    Profile photo of YasharYashar
    Participant

    I also experienced the same problem recently. I solved it by using the “browser update” method that I found in DLive Firmware Update Instruction.

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