Avantis right fader bank issue.

Forums Forums Avantis Forums Avantis troubleshooting Avantis right fader bank issue.

This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Brian Brian 4 months, 3 weeks ago.

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  • #116905
    Profile photo of Fleece
    Fleece
    Participant

    Hi my Avantis will not boot up past this warning.
    ERROR unable to open/dev/ah/_motor_right hand fader bank
    Photo attached.
    Any hep appreciated
    Thanks

    #117016
    Profile photo of Brian
    Brian
    Participant

    If you just replaced the right fader bank, you didn’t solder the bank’s “pads” to assign the new hardware to the correct fader bank (left or right). I went through the exact same thing when I replaced one of our fader banks. See this post for more information: https://community.allen-heath.com/forums/topic/replacement-fader-bank-not-recognized-by-console

    If you didn’t just replace a fader bank unit, then there has likely been a corruption of the firmware or an actual hardware failure. You can try to reinstall the firmware to see if it fixes it. If not, then it is probably time to contact A&H Support directly and/or contact your country’s authorized distributor.

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