AB168 Causing Reboot

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This topic contains 2 replies, has 3 voices, and was last updated by Profile photo of KeithJ A&H KeithJ A&H 1 month, 3 weeks ago.

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  • #111331
    Profile photo of AHall

    Hey hive-mind…

    I’ve got a Qu-24 and AB168 that are on the latest firmware and have been running fine. The past three weeks, whenever I connect the AB168 to the Qu-24 (using spec’d cables), the Qu-24 instantly starts a viscous reboot cycle and instantly stops the moment the etherCON connecting to the AB168 is unplugged. I’ve factory rest; re-installed the firmware; replaced all the cables; and even tried different power sources. All to no avail. Has anyone encountered this before? My guess is the AB168 needs servicing at minimum…


    Profile photo of Mike C
    Mike C

    How old is the mixer and the AB168?
    What version firmware did you install?
    How long is the cable?

    Profile photo of KeithJ A&H
    KeithJ A&H


    This is very strange and not something I’ve heard of before.
    Before you send either unit off anywhere, please contact us directly using support.allen-heath.com so we can check this out with you.


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