Dante-Card does not work… completly?

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  • 2013/10/14 at 10:35 am #24056
    Profile photo of casigorengcasigoreng
    Participant

    Hello,

    i tried to use the Dante-Card for virtual sound check and recording but got some realy strange problems. The firmware of the card is V3.6.4 and i thing that ist the most actual version. But i have the following problems that i could not solve:

    1) If i send signals of the DAW to the channels of the Card only channel 1-8 and 25-32 will receive signals. The other channels are dead.

    2) No output is send from the GLD to the Dante virtual soundcard. I set up all output to direct out of the input channels. No audio.

    I have a 01V96 with a Dante-Card installed. If i connect the outputs of the DAW to that channels all is running fine. So i thing the basic setup would be OK.

    Can it be a hardware problem of the dante card?

    Thank you for any help…
    Carsten Spräner

    https://www.canto-forte.de

    2013/10/14 at 3:39 pm #35163
    Profile photo of BobWitteBobWitte
    Participant

    You didn’t mention the Dante Controller application and settings? I assume that you are using it and all channels are being routed correctly? Also, the Dante Controller now indicates whether audio is being passed on a Dante Channel – very useful for trouble shooting.

    Bob

    GLD80, AR2412, 2xAR84, Dante, GLD Remote

    2013/10/14 at 3:56 pm #35167
    Profile photo of casigorengcasigoreng
    Participant

    I used DANTE-Contoller Version 3.4.2 (not realy shure!) to set up the routing. The DVS ist set up to 64 channels. All channels from the DVS are routed to the A&H channels. This way only the first 8 channels arrived in the GLD. I set up nothing special for the other channels.
    Than i tried to set the output of the DAW to Channel 25-32. This channels also arrived in the GLD.

    I didn’t got any channel from the GLD into the DAW nor in the 01V. Nothing leaves the GLD. This was does not work at all.

    When i’m back home, i will check the versions of all components. But im quite shure i checked it to be all up to date.

    https://www.canto-forte.de

    2013/10/14 at 4:08 pm #35168
    Profile photo of casigorengcasigoreng
    Participant

    Signal… Do you mean this as described here
    https://dev.audinate.com/GA/dante-controller/userguide/pdf/latest/AUD-MAN-DanteController-3.4.x-v1.0.pdf

    on page 35?

    I will check this. Thank you!

    GLD 112, AR2412, AR84, DANTE
    https://www.canto-forte.de

    2013/10/14 at 4:28 pm #35169
    Profile photo of BobWitteBobWitte
    Participant

    Yes – troubleshoot with the Dante Controller capabilities to determine possible set up issues in the system.

    Good luck

    Bob

    GLD80, AR2412, 2xAR84, Dante, GLD Remote

    2013/10/15 at 7:44 am #35173
    Profile photo of casigorengcasigoreng
    Participant

    I checked the versions. My DANTE-Controller is now V 3.6.4 and i have a Signal on all DAW-Channels 1 to 30. But there are only Signals in the GLD on 1-8 and 25-30! Very strange!!

    The other direction GLD->DAW doesn’t have any signal on any channel.

    I will send the DANTE-Card back to the dealer. I realy think it is a hardware problem.

    If i get a new card i will post my experiences.

    GLD 112, AR2412, AR84, DANTE
    https://www.canto-forte.de

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