Vantom Power Issue on Allen & Heath CQ-18T

[A.M.P]

I’m having trouble with the Vantom Power feature on my Allen & Heath CQ-18T. I’ve tried activating it but it doesn’t seem to be working.

I’m using a Rode NT1-A 48V microphone which works fine with my audio interface. However, when connected to the CQ-18T, the Vantom Power doesn’t engage, even when I’ve tried pressing and holding the button. I’ve tested with a different microphone and it works as expected on the mixer.

Has anyone else encountered this issue? Any suggestions would be greatly appreciated.

[SQuser]

When you use Ip1, do the Phantom Power button and the 48V light up red (like in the pic) and are you using a normal 3-pin XLR cable?

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