SQ6 touch screen not working on boot up

Forums Forums SQ Forums SQ troubleshooting SQ6 touch screen not working on boot up

Viewing 3 posts - 16 through 18 (of 18 total)
  • Author
    Posts
  • #113528
    Profile photo of janderjander
    Participant

    I have had this happen to me off and on over the last few weeks. I find it happens when I connect via a laptop/ipad and I am configuring content from that screen. I often will not be able to shutdown my system correctly without having to hard power off because the shutdown button doesn’t work on the main screen.

    Is there a way to tell it to shutdown from the SQ Mix?

    #113529
    Profile photo of TobiTobi
    Participant

    Hi jander,
    Its an old Bug, use latest Firmware.

    Best Regards,
    Tobias

    #113535
    Profile photo of janderjander
    Participant

    Tobias,

    You were right. I thought I had updated the firmware as it was at 1.5.6, didn’t pay close enough attention to the minor revision was at 9. I updated the firmware to the 1.5.9, hopefully this problem is addressed. Thanks for the help.

Viewing 3 posts - 16 through 18 (of 18 total)
  • You must be logged in to reply to this topic.