SQ6 touch screen not working on boot up

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This topic contains 17 replies, has 11 voices, and was last updated by Profile photo of jander jander 10 months ago.

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  • 2023/07/01 at 11:02 pm #113528
    Profile photo of jander
    jander
    Participant

    I have had this happen to me off and on over the last few weeks. I find it happens when I connect via a laptop/ipad and I am configuring content from that screen. I often will not be able to shutdown my system correctly without having to hard power off because the shutdown button doesn’t work on the main screen.

    Is there a way to tell it to shutdown from the SQ Mix?

    2023/07/02 at 7:33 am #113529
    Profile photo of Tobi
    Tobi
    Participant

    Hi jander,
    Its an old Bug, use latest Firmware.

    Best Regards,
    Tobias

    2023/07/02 at 3:35 pm #113535
    Profile photo of jander
    jander
    Participant

    Tobias,

    You were right. I thought I had updated the firmware as it was at 1.5.6, didn’t pay close enough attention to the minor revision was at 9. I updated the firmware to the 1.5.9, hopefully this problem is addressed. Thanks for the help.

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