Scene recall does not “undo” linked channels

[sporter]

I just received my CQ-12T, and I love it! I came across a small bug. Not sure where to post it, so I chose the troubleshooting section. Please let me know if a feature request would be a better option in the future.

Here is how to recreate this bug.

1) Create a scene with all individual channels and save it using HOME -> Scene -> Store New -> Scene Name
2) Using Home -> Home -> Quick Start – Recall the Jazz config (notice that Input 3 & 4 are linked)
3) Using HOME -> Scene – Recall the saved scene from step 1

The channels have been restored, but Channels 3 & 4 are still linked (when they were not when I saved the scene in step #1

Thanks in advance,
Best,
Steven Porter

[SQuser]

This is already a standard question here, which is difficult to find due to the inadequate search function that is at least 11 years old.
Your problem is not a bug, but a technical specification.
The linking of inputs cannot be saved in scenes, only in shows.
See also your manual page 29.

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[KeithJ A&H]

Hi @sporter

Glad you’re loving your new CQ 🙂
This is definitely something to be aware of, though is not a bug because it works as intended.

Stereo linking of channels is not included in Scenes, but Shows, as explained here – https://www.allen-heath.com/content/uploads/2023/09/CQ_User_Guide_V1_2_0_iss3.pdf#page=28&zoom=auto,-307,574
This is because changing the stereo linking changes the core architecture, so there is a (very fast) reboot that causes a split second audio dropout, which is a definite no no for Scene recalls where the change must be instant and seamless.

However, the Quick Start options are provided as a starting point (for a Show rather than a Scene), so they DO change the stereo linking, and also interrupt audio.

Thanks,
Keith.

[Author]

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