GLD80 DSNAKE (No device – Setup Only)

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This topic contains 3 replies, has 2 voices, and was last updated by Profile photo of Alramech Alramech 1 month, 1 week ago.

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  • #112405
    Profile photo of Alramech
    Alramech
    Participant

    Hello all. I have a GLD-80 and it is not detecting any of the snakes I connect, either AR2412 or AB168. I get the “DSNAKE error (No device -setup Only)“. Firmware version is 1.62. The snakes are brand new (Feb 2023) and the utp cables I have tried are Cat5e and Cat 6 and neither of them worked. I have also tested on the Expand port and it still did not work. Please help. thanks in advance.

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    #112441
    Profile photo of Mike C
    Mike C
    Participant

    What connection are you using on the AR2412?
    Have you tried using a short jumper to connect the AR2412 to the mixer?
    Has this system worked with an older stage box?

    It would connect to the D Snake jack.
    Look in the jacks for bent contacts pins/wires.

    Your firmware version is correct for the new series AR2412.
    How old is the stage box? What is the serial number of the AR2412, 1006547 and above
    require firmware 1.62

    #112541
    Profile photo of Alramech
    Alramech
    Participant

    Thanks!!

    1. Either Cat 5 or 6.
    2. I donĀ“t know how to do that.
    3. Yes for five years, has worked with not issues at all.
    4. Cables , ports and pins are ok
    5. 1.62
    6. i Have Older and newer stages (either 2412 o 168, both not answering)

    thanks in advance

    #112563
    Profile photo of Alramech
    Alramech
    Participant

    In the other hand, the Logs shows that either both snakes are successfully connected (see attached image) despite i got the error: No device..setup only. Should I consider to replace the main board. (heads up: I performed a firmware downgrade and upgrade and still, same error). Same tests with Cat 5e and 6…nothing happened.

    Please Help!

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