Forgot WiFi password on CQ20-B

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  • #114589
    Profile photo of GopalGopal
    Participant

    I’m an idiot. I set a password and it must have a typo because I now set it to 5ghz and am trying to connect and getting incorrect password errors on my iPad.

    Does anyone know how to resolve to get back into the wifi settings to resolve this issue. I tried connecting the mixer to my wifi router but still not able to get connected via the iPad MixPad app.

    I’m pretty frustrated.

    Thanks!
    -Gopal

    #114593
    Profile photo of glenndincnjglenndincnj
    Participant

    There seems to be a tiny “Reset” button between the USB ports and the Wired Network jack. Maybe try holding that in while powering up the unit. Just a guess. No user manual out yet so who knows. And I ordered my 20B today but don’t get it until Friday so I can’t experiment for you…at least until then.

    #114594
    Profile photo of KeithJ A&HKeithJ A&H
    Moderator

    Hi Gopal,

    There are three resets on the 20B.
    Hold the reset button for 2secs to enter reset menu.
    Tap reset button to cycle through available options, shown by the colour of the CM LED.
    Red= full factory reset
    Blue= WiFi reset
    Yellow= Ethernet reset
    When the reset you want to perform is selected, hold reset button for 2secs again.
    Done!

    Hope this helps, the full user guide will be available soon.

    Keith

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