DLive Touchscreen Display Issue

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This topic contains 2 replies, has 2 voices, and was last updated by Profile photo of Matt Matt 1 day, 20 hours ago.

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  • 2022/12/16 at 6:13 pm #110468
    Profile photo of Matt
    Matt
    Participant

    I’m experiencing an issue where after the bootup my screen shows green vertical lines and looks fuzzy in resolution. The bootup script looks fine as I turn on the DLive. It is only after the bootup script that I start experiencing issues with the splash screen. Audio is unaffected by this issue. I’ve unplugged IEC Power and cycled several times without any luck. Any suggestions?

    Current Settings:
    DLive S3000
    DLive DM32
    Dante Cards in both devices
    Latest Firmware: V1.96 on both MixRack + Surface

    2023/03/28 at 5:59 am #112191
    Profile photo of Josh
    Josh
    Participant

    I just recently had this issue on one of my S7000 surfaces. Had the supplier come up and they reseated on of the ribbon cables for the screen. They said there was a few that weren’t seated properly. Problem hasn’t happened again since.

    2024/04/30 at 3:33 pm #121749
    Profile photo of Matt
    Matt
    Participant

    Thanks! I ended up sending in for an RMA (really expensive unfortunately). Good to know if I experience this is the future, its an easy fix. Thanks!

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