Topic: DDR Fail | Allen & Heath Digital Community

DDR Fail

Tagged: DDR FAIL

This topic contains 5 replies, has 5 voices, and was last updated by DMM 1 week, 2 days ago.

Viewing 6 posts - 1 through 6 (of 6 total)

Author

Posts
2024/03/29 at 4:00 pm #120908

KeithWoosh
Participant

New here and new to digital desks, and was hoping investing in a CQ 18t would be a good starting point.

Getting a “DDR fail” message that keeps popping up. Photo attached. Have turned off and turned on the unit several times.

Any help appreciated. Be kind.

2024/03/31 at 6:48 am #120961

SteveC
Participant

Can’t see an attachment?

2024/04/01 at 4:24 pm #120992

KeithWoosh
Participant

Hi

Appologies, this forum wouldn’t let me upload the photo I took on my phone as the file was too large.

This is the fault description:

DDR fail RU:0 RO:0 FF:0 FE:0 C1

I have updated the firmware to the latest version – 1.1.1 r3684
I have also done a full factory reset.

Fault still showing. Channels won’t sent any adio to the Main L/R or to teh FX channels.

Any help appreciated.

2024/04/02 at 8:50 pm #121019

TheAngryPenguin
Participant

Take it back to your dealer and set up a warranty replacement.

2024/04/04 at 10:51 pm #121055

Chienmort
Participant

DDR is the memory so there is probably little you can do about this so contact your dealer/reseller.

2024/04/25 at 8:17 am #121618

DMM
Participant

My unit had the same DDR calibration fail.

My code was different.
DDR fail RU:0 RO:0 FF:0 FE:1 C1

Also no audio from the main outs.
In my case, after 2 or 3 restarts it would pass the DDR calibration.

After contacting A&H they requested me to return the unit. Now the big waiting starts for a replacement.

Attachments:
You must be logged in to view attached files.
Author

Posts