Cannot Update QU 16 – File not found

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This topic contains 3 replies, has 2 voices, and was last updated by Profile photo of psikes psikes 2 months, 3 weeks ago.

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  • #118821
    Profile photo of Vupibi
    Vupibi
    Participant

    Hi,

    M QU-16 has a very old Firmware with 1.90.4537 and I cannot update it, because I get a “File not found” no matter what I try.

    I have tried 3 USB sticks, format them as “QU-Drive” even a old one with USB 1, I even attached a Screenshot, that I got the Files in the right place (root folder):

    I always get:
    “File not found”

    What can I do?

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    #118823
    Profile photo of psikes
    psikes
    Participant

    Try downloading on an older operating system. I had the same thing after downloading using Sierra on my Mac.

    #118825
    Profile photo of Vupibi
    Vupibi
    Participant

    Gosh…. Just did the same with a Windows 10 machine standing beside me and it worked…. Thank you!

    #118828
    Profile photo of psikes
    psikes
    Participant

    Happy to help out. Glad it worked for you..

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