Avantis hardware reset

[Tatsuya Nakamura]

Is there any way to put Avantis into a factory state (hardware reset) while keeping the version up-to-date?

We sometimes receive requests for factory condition at the time of rental.

[Brian]

Would recalling the “default” Show file get you close enough, or are there settings are that not reset with that operation?

[Brian]

According to the firmware guide, the only settings not changed with a Show file are:

The following settings are not stored in Show memories. These settings are local to the Avantis.
• Network settings
• Event logs
• User Profiles

So recalling the default show file and resetting the network configuration (Config/Network – reset) would be the easiest thing to do. I guess you should also look at the user section to make sure nothing changed there, but I would be shocked if someone used different users in a shot term rental situation.

[Tatsuya Nakamura]

Thanks.

Is it still the quickest way to load the default Show and reset the parts that are not involved in the Show in a nonchalant manner?

SQ clearly stated how to press [EQ in]+[HF].

https://support.allen-heath.com/hc/en-gb/articles/4402934178961-SQ-Hard-reset

[Brian]

Try this: https://support.allen-heath.com/hc/en-gb/articles/4402906647057-dLive-Surface-Hard-Reset
It’s specifically for DLive, but I suspect it will work with Avantis too (although I have not tested it).

[Author]

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