48v Phantom Power won't turn on – CQ20B

Forums Forums CQ Forums CQ troubleshooting 48v Phantom Power won't turn on – CQ20B

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  • #116479
    Profile photo of Don-AlabamaDon-Alabama
    Participant

    I have CQ20B – Used yesterday for the 1st time – One singer brought a condenser Mic – I could not get the phantom power to turn on. Today I tried to get it working without success. Phantom power will not turn on on any of the channels – Will not turn on even in the demo mode of CQ-mixpad. Don’t know if there is a problem with the APP or the mixer or firmware. Any help?

    #116480
    Profile photo of Mike CMike C
    Participant

    Are you just tapping the 48V phantom button?

    You need to hold it for a few seconds to both turn on or off the
    phantom power.

    #116486
    Profile photo of Don-AlabamaDon-Alabama
    Participant

    Thank You Mike C! I had CQ-Mixpad hooked up to a Windows 10 Laptop and my IPad. On the IPad I was either just tapping or pressing hard, but evidently not long enough. I also was using an Ethercon snake so was thinking it was not turning on because it was only 2 wires/channel vs 3 with an XLR cable.

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