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  • #82389
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    Correction, I was mistaken, They do sale the main pcb, it cost $309.11, I’d just forgot. But that would be a DIY. So a repair would be a little more, if sent in.

    #82387
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    If you go with the Me 1, better get an extended warranty, they are known to go on the blink, for no rhyme or reason, and the repair is over $300.00,each. I have two that have the same issue (no power) and was told they need the complete main PCB. If you search here you’ll find others with the same problem. A&H will not give out schematics, nor admit the issue, and wont sale the PCB, and are usually out of them anyway, probably dew to repairs? Fact is, I talked to a tech, I was in hopes of getting a used PCB, to troubleshoot as to look for a pattern/cause and was told they had just threw out a trash can full, because they were non repairable. To me, it’s as if they bricked.

    #80300
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    For once I had an edit feature, I used it to correct my misspelling “feather testing” to “further testing” submitted, and I was blocked access, thought I was a spammer, made me do math….Lol, once I was back on, No Edit feature?

    #80297
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    I’ve narrowed the problem down somewhat. I’m waiting on a Newer Digital Oscilloscope before I do any feather testing. Just the TPS23753A and the HA3803-BL, I’m looking at, around $10.00 per ME-1

    HA3803-BL this is the Flyback Transformer
    https://www.mouser.com/ds/2/597/ha380x-al-463459.pdf

    TPS23753A is a combined Power over Ethernet (PoE) powered device (PD) interface and current-mode DC-DC controller optimized specifically for isolated converter designs.
    http://www.ti.com/product/TPS23753A

    A Must Read, this corresponds with having the power adaptor integrated, as aposed to just having (PoE).
    http://www.ti.com/lit/an/slva306a/slva306a.pdf

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    #80180
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    Here’s a link on the 3 I was talking about. And I think I took out of context, (because the OP mentioned testing) I thought that they where sent in, but it maybe that 2 of 3 started working a week later? Makes me wonder if its FW, with no way to fix it because it’s Asleep/Dead? And also, what the green LED state means. A&H should allow schematics on these. What are some of you going to do when you own, Say 6, 10 or more (out of warranty) and they all stop working for no known reason. Just to have 10 repaired, you’re probably looking at $4,000.00, $3,000.00 plus if you do it yourself. Anyway, at basically $700.00 a pop “New”, it make you want to cry.

    Help! Emergency!

    I notice we need an Edit Function, after re-reading my last post. Lol!

    #80177
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    Hi, owensg, I’m curious if you ever found out what the problem with these, ended-up being? I have two that are as the ones you speak of,,,just died and a green LED inside, I seen another post here where an OP had 3 go a once, and sent them in /Died…, and allowed the they sent 2 back, because the could not reproduce the issue. I’m still troubleshoot one, no luck yet. The main pcb cost $309.11, “that’s not going to happen” when one is not sure why this happened in the first place. Now I could see maybe one, crapping out, but 4, or 3, or 2 at the same time? Something just doesn’t add-up and is being hidden from us. Anyway, I’d sure like to hear what you found out.

    #60190
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    Thanks Andreas, You look familiar, Did you do some work/adds for Samplitude? If so I talked to you on the phone a few years back… Anyway, I’m one that would rather take a beating than too ask for help, and google really wasn’t much help, but did lead me to this thread, Like I had mentioned,, I’m not midi savvy but I’m more so now. LOL So not too be on your A**, I was just at my wits end, diving into a the DAW features, knowing I would find and fix the pan control, Not! Anyway, Sorry for coming off as a Prick, and now that I’ve search the forum, I see where your coming from. So My apologies there. And All’s Good Here…., maybe the next FW update could have an option for those encoder, if someone want the option for more of a Semi/Full-blown Control Surface… or a patch/template. Don’t know? Anyway I’ll carry on, And after searching/reading the forum, I’d hate too have that part of your job, LOL! and you do a good job at it.
    Good Day Sir.

    #60181
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    Hi Beely
    I have the same problem, I have easy access to my USB cable, via USB extension so I don’t wear out the ports on the Qu32 or my PC, so I just unplug and plug back in, kind of a real pita, maybe someone could figure out a type boot delay for USB? Other than leaving everything powered up, it’s an every day thing for me. I have a switchable hub I could use, but damn.

    #60180
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    Hi sephult
    I understand about your time, I’ve sure wasted a lot getting this far. If I knew midi, did of know what to look for at the beginning, But that still doesn’t make up for a lack of, on A&H’s end. I’m just going to get on with recording for awhile, if I can remember how,,, LOL. I’ve heard it said,, “That if something sounds too good to be true, than I probably is.”
    And sephult, I know others would be grateful for a workaround, I’ve spent half the day reading about this nrpn stuff and theirs a lot of folks that got the same surprise on other controllers and midi keyboards and have had to figure out these (Pretty Necessary Workarounds) So I guess. Thanks for the reply, and I’ll keep an eye out.
    Have a good day/night. LOL

    #60179
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    Hi Anreas
    Not all of us are Midi Savvy, And your telling me that basically you’ll repeat all this again….. Well I didn’t see anything above that you repeated about “The Qu mixers are fully controlable through well documented NRPN messages as documented in Qu Mixer MIDI Protocol, nothing secret.” Well Its News To Me! Anyway I do see some workarounds, Now/ someday when Ive time. I don’t recall seeing anything about “If the DAW isn’t flexible enough to learn/understand the Qu’s NRPN implementation, there’s still Bome’s MidiTranslator.” Must have missed that too.

    #60165
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    Ok , here’s what I found, The encoders, etc are using NRPN MIDI, I played around with MIDIOX last night and could control any function of the Qu-32, including navigating the LCD with MIDIOX, even put it in shutdown mode, I just need away/program to convert NRPN to RPN, I read were Sonar, Cubase, can handle this Format with midi learn. A&H should be able to supply the NRPN code list,,,, But I’m not up to learning how to program midi, I do good just to figure out my DAW’s.

    Here’s somewhere to start. https://carillonaudio.wordpress.com/2012/05/18/midipipe-tutorial-2/

    This below is Just telling what the NRPN, is.

    MIDI NRPN , pronounced “Nerpin” (Non Registered Parameter Numbers) are assignable MIDI messages.
    They are assignable in a similar way that control changes are, but with a slightly different convention.
    The MIDI NRPN message is a combination of 2 control change messages – 98 and 99. MIDI controllers such as the Novation SL MkII refers to this combination of control change messages as simply the NRPN message (and treats it as one message) and allows you to assign the “NRPN” to any slider or knob on the controller.
    Once the NRPN is assigned you must give it a specific number. This number is a combination of its MSB (0-127) and LSB (0-127) assignment . These two numbers can be anything you want. These two numbers combined give a total of 16,384 possible assignable NRPN messages. That is 16,384 assignable MIDI messages for your controller or device. You assign these two numbers by simply choosing them and dialing them in in the respective field on your controllers operating system.
    Not all hardware module respond to NRPN’s the same, and not all modules let you pick and choose what NRPN’s it responds to. If you have a hardware module that responds to NRPN’s you might have to look in its manual to find what NRPNs are assignable to what parameters of your device and then conform your controllers output to send those specific NRPNs.

    #60144
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    I’m kind of wondering, Why this cant be fixed? It partly mislead me into the purchase..! I can get all the channel strip knobs to mimic just one of the four that popup in Studio one 2 pro learn feature, except the pan knob, and it only goes to 1 o’clock, and in Digital Performer 8.0, pretty much the same thing, but all channel strip knobs make the pan in DP jump left to 10 o’clock, no matter which one is assigned, then as I turn any of them no matter which one/ how far or direction, my pan in DP will step one notch back to center, until it hits center, then just one slight turn of any knob it will jump back to 10 o’clock. Now in Samplitude Pro X Suite, I just completely gave up. I couldn’t get anything out of the knobs. I’m talking Hours/Days/Weeks… Maybe these need a 2 year warranty. LOL,,, I sold my Behringer X32 (which I never had any problems) to upgrade, and ended up pulling the cover of my old Tascam DM-24, thinking “maybe that Old SOB wasn’t that hard to configure after all. LOL!
    As of now, I’ve a Love/Hate relationship with my Qu-32, The workflow isn’t happening, nor much of
    anything else. I still have Hope.., Don’t I?

    Oh, One more thing, The having to unplug the USB and replug after bootup, ,,,, Come on Guy’s, My God! Fractal Audio Systems, do none stop. Killer FW updates, for years now… Is someone slacking there?

Viewing 12 posts - 1 through 12 (of 12 total)