[Dave PerryParticipant]

Hi Tom,

I never came to a solution to fix this problem. Hopefully A&H can shed some light on the issue.

Dave

[Dave PerryParticipant]

Have you safed strip assign for both banks?

Yes both are safed.

Recall the scene, add the channel back in and re-save the scene. Does that fix it? EDIT: That’s not very practical if all the scenes have this issue.

If I re save the scene the channel strip does appear when recalled. However I’d have to record this into every scene which defeats the point of global safe stripe assignment.

Does blocking strip assign at the individual scene level make any difference?

I will look into this but I’m not sur you can save stripe assign at a scene.

Could you upload your show file?

I could upload a copy of the show in due course.

[Dave PerryParticipant]

As a follow up on this Cekren how do you go about plotting a show with ques. I normally set up some global safes for things like GEQ on radio microphones and then create my first scene with recall filters enabled. I normally recall only level and mutes for rads. I then copy and paste this scene lots of times and then when running rehearsals overwrite scenes to keep the recall filter in place and save having to set the recall filters every single time I store a scene. On the occassional scene I will tweek a filter but for the most part it is the same for every que.

[Dave PerryParticipant]

+1

[Dave PerryParticipant]

Yes we tried that. It would not work after a reconnect.

[Dave PerryParticipant]

Hi Nik,

This has stumped me before. i believe What you need to do is make sure the input channel routing is recallable and not blocked. It is the input channels routing that decides the amount of signal to send to an FX unit. The FX unit routing and level dictate where the FX signal is set after i.e. to the FOH mix. If all you want to recall is the amount of signal set to an FX unit from a given channel then block everything in the recall filters for that given scene and then unblock the routing. Give that a go and let me know if it works. Keep in mind that this also effects other routing for the channel such as monitor aux sends and group assignments.

[Dave PerryParticipant]

I too have found the microphones slow to open in NOM mode. I recently used the AMM on a judging panel sat in the audience. The only advice I can offer is to set the attenuation level to its smallest amount -10 at least this way the attack doesn’t have as far to go before fully open.

[Dave PerryParticipant]

I wondering if this has something to do with a dB offset when summing the L&R to a mono matrix. I don’t know that this is an option on the GLD but I have seen it before on metering when summing signals together.

[Dave PerryParticipant]

I have just come back from a Digico familiarisation day and I was very impressed with the scene management. There was an option to adjust the recall filters of a scene and from that scene onward the software would use the same filters for future scene creations until changed. I also loved the ability to update specific parameters across a group of cue to absolute values or proportionally.

[Dave PerryParticipant]

eotsskleet Yes you are correct and I already do this myself. However for operators that don’t use the desk often and don’t bring in their own USB sticks, it would be nice to be able to recall settings from the board no matter what show they load.

[Dave PerryParticipant]

My screen went black as well before restarting itself and stating it hadn’t been shutdown correctly.I wasn’t recording during at the time.

Here is a copy of the ticket I raised with Allen & Heath support. I’m copying it here to see if it raises any recognition with other users crash issues.

I booted the system. A USB stick of 8GB is connected to the GLD I mention this as it maybe a USB stick that caused the error although I don’t know why.

Wed Mar 26 13:09:35 2014 :: Application Started – V1.40 – Rev. 13807
Wed Mar 26 13:09:35 2014 :: Program DSPs
Wed Mar 26 13:09:37 2014 :: Surface dSnake port MAC Address:00:04:C4:01:87:CE
Wed Mar 26 13:09:37 2014 :: Surface Expander port MAC Address:00:04:C4:01:87:CF
Wed Mar 26 13:09:39 2014 :: Channel Select Pressed: Strip Type = 0, Channel Number = 0
Wed Mar 26 13:09:40 2014 :: Locale is en_GB
Wed Mar 26 13:09:40 2014 :: System Started

Ih ad to replug the AudioRack which is why the system registers the AR2412 3 times and then the Expander. This also accounts for the QOS error as I was hot plugging the Audio Racks. This was the first time the Audio Racks had been connected since the firmware update to 1.40.

Wed Mar 26 13:09:52 2014 :: Found dSNAKE GLD-AR2412, MAC Address: 00:04:c4:01:76:3f
Wed Mar 26 13:11:06 2014 :: Found dSNAKE GLD-AR2412, MAC Address: 00:04:c4:01:76:3f
Wed Mar 26 13:13:18 2014 :: Found dSNAKE GLD-AR2412, MAC Address: 00:04:c4:01:76:3f
Wed Mar 26 13:13:24 2014 :: QOS error on dSNAKE (AR2412)
Wed Mar 26 13:13:28 2014 :: Found dSNAKE Expander GLD-AR84, MAC Address: 00:04:c4:01:65:0e

Started using the system as normal.

Wed Mar 26 13:15:17 2014 :: Channel Select Pressed: Strip Type = 1, Channel Number = 46
Wed Mar 26 13:15:18 2014 :: Channel Select Pressed: Strip Type = 0, Channel Number = 0
Wed Mar 26 13:15:19 2014 :: Channel Select Pressed: Strip Type = 1, Channel Number = 46
Wed Mar 26 13:17:25 2014 :: Channel Select Pressed: Strip Type = 1, Channel Number = 0
Wed Mar 26 13:17:27 2014 :: Channel Select Pressed: Strip Type = 1, Channel Number = 1
Wed Mar 26 13:17:27 2014 :: Channel Select Pressed: Strip Type = 1, Channel Number = 0
Wed Mar 26 13:17:30 2014 :: Channel Select Pressed: Strip Type = 1, Channel Number = 1
Wed Mar 26 13:17:31 2014 :: Channel Select Pressed: Strip Type = 1, Channel Number = 0
Wed Mar 26 13:17:32 2014 :: Channel Select Pressed: Strip Type = 1, Channel Number = 1
Wed Mar 26 13:17:32 2014 :: Channel Select Pressed: Strip Type = 1, Channel Number = 0
Wed Mar 26 13:17:32 2014 :: Channel Select Pressed: Strip Type = 1, Channel Number = 1
Wed Mar 26 13:17:33 2014 :: Channel Select Pressed: Strip Type = 1, Channel Number = 0
Wed Mar 26 13:17:33 2014 :: Channel Select Pressed: Strip Type = 1, Channel Number = 1
Wed Mar 26 13:17:34 2014 :: Channel Select Pressed: Strip Type = 1, Channel Number = 0
Wed Mar 26 13:17:34 2014 :: Channel Select Pressed: Strip Type = 1, Channel Number = 1
Wed Mar 26 13:17:35 2014 :: Channel Select Pressed: Strip Type = 1, Channel Number = 0

Upon pressing the main select button the system rebooted on its own. After the boot, the system told me it was not shut down properly on the last shutdown. However it did not say this on the original boot. This suggests that the system crashed and rebooted on its own.

Wed Mar 26 13:18:54 2014 :: Application Started – V1.40 – Rev. 13807
Wed Mar 26 13:18:54 2014 :: Failed to get Version = /dev/ah_usb_dsp – s (../../iGL/trunk/Common/Audio/USBManager.cpp:75)
Wed Mar 26 13:18:55 2014 :: Locale is en_GB
Wed Mar 26 13:18:55 2014 :: System Started

I rebooted a second time to see if any more errors appeared. The desk ran smoothly after this point.

Wed Mar 26 13:19:02 2014 :: System Shutdown
Wed Mar 26 13:20:00 2014 :: Application Started – V1.40 – Rev. 13807
Wed Mar 26 13:20:01 2014 :: Program DSPs
Wed Mar 26 13:20:03 2014 :: Surface dSnake port MAC Address:00:04:C4:01:87:CE
Wed Mar 26 13:20:03 2014 :: Surface Expander port MAC Address:00:04:C4:01:87:CF
Wed Mar 26 13:20:05 2014 :: Channel Select Pressed: Strip Type = 0, Channel Number = 0
Wed Mar 26 13:20:05 2014 :: Locale is en_GB
Wed Mar 26 13:20:06 2014 :: System Started
Wed Mar 26 13:20:10 2014 :: Found dSNAKE GLD-AR2412, MAC Address: 00:04:c4:01:76:3f
Wed Mar 26 13:20:11 2014 :: Found dSNAKE Expander GLD-AR84, MAC Address: 00:04:c4:01:65:0e

I’m wondering if the USB memory stick could cause this behaviour. Is their a recommend size limit on memory sticks for the GLD?

I understand that the GLD will update the AR’s firmware automatically. I wonder whether the AR’s being hot plugged and switched around whilst the GLD may have been trying to update them could have cause the said issue. However no audio was passing throughout the system at the time of the crash.

Any advice you could give would be appreciated.

[Dave PerryParticipant]

Yes “custom store” would be the button of choice. That way most scenes would be stored using the custom parameters and on occasion I could adding in another parameter for the odd cue.

I thought the iLive had a feature like this or is that just similar to recall filters?

[Dave PerryParticipant]

1: The possibility to invert the led when a softkey is set to “scene go” (in a dark theater a nicely lit go is nice)

This would be a welcome addition.

[Dave PerryParticipant]

Turning down the unwanted signal seems the obvious thing to do. I guess you could turn off aux assigns for specific channels to avoid sending signal accidental to the wrong aux.

[Author]

Posts