[PatrickParticipant]

Ok, I finally fixed my problem. I’ll post the solutions here in case anyone has similar issues:

As mentioned previously, the Dante FW Update Manager would not install unless I set my PC’s clock back to 2013. Then, my issue was that when the update manager would search for the Dante card on the network, I would get a “DNS-SD System Failed” error and it would not be able to find the card. I found out that the DNS-SD service is a special service written by Apple and provided by a software package called Bonjour. Once I installed Bonjour for Windows, the update manager could see my Dante Card.

My final issue was the update failing after performing the “Get” operation. I resolved this by using a proper Gigabit switch rather than connecting directly between my laptop and the Dante card or using a wireless router. I had hoped that I would not need the switch since I only had two devices, but it appears to be necessary in this case.

Anyway, hope this might help someone in the future.

-Patrick

[PatrickParticipant]

Thanks,

Actually, I was able to resolve the installation problem today. I simply set my system clock back to 2013 and the Update Manager installed without issue. I wonder if the installer needs to be updated…

Unfortunately, I’ve run into more issues. On my first laptop when it tries to search the network for the Dante card it fails with the following error:

Error starting browse: DNS-SD system failed:
(0x000c=DNSSDFAIL)

I then tried a second laptop which was able to find the Dante card on the network. However, when I attempt to flash the card it fails with the simple message “All devices failed to upgrade”. The last status message I see before I get this error is “Updating (1/1): Get File”.

So, slightly closer but still no FW update yet…

-Patrick

[Author]

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