Hi Keith,
I appreciate the response. With my first outing with it fast approaching I would like to have it sorted for then.
I’m sure you would agree that as the desk was faulty on arrival it wouldn’t be wrong for someone like myself to expect a bit more urgency and understanding in the responses from the support team via email.
As I say everything else is great, love the new desk and greatly appreciate all the work you guys (and especially you yourself) put into creating the video content and supporting everyone on here so please don’t stop.
Cheers
Neil