[Mark McFarlaneParticipant]

I just wanted to thank everyone for contributing to this thread. I was having intermittent boot stalls (white screen) maybe every 10th reboot on my purple GLD 112 (purchased new in 12/2023). In my situation, the console would refuse to boot BUT after power cycling it always booted.

My GLD uses the second ‘motherboard’ mentioned in this thread, the D3003. FWIW, the Always On (ALWON) jumper was set at the factory to the “Forced Power On” setting, so I just popped in a new battery and the system booted fine.

Time will tell if my intermittent boot problem has been fixed. I really appreciate everyone sharing their experiences.

[Mark McFarlaneParticipant]

Reinstalling the iPad app worked for me

[Mark McFarlaneParticipant]

+1.

Actually, it would be cool to have a ‘meters’ page and also an RTA page where the RTA follows PFL. This could be a separate app for the iPad.

[Mark McFarlaneParticipant]

I know about the double tap, thanks Toby.

I also have the same problem as fornies with the fader move not being recognized, then the iPad switching from aux to main mix when you try the second time. This is maddening during the heat of monitor mix setup during soundcheck and makes the ‘double tap to select mix’ a really bad UI design since fader selects are often missed and so the gesture to slide a fader inadvertently turns into a mix select.

Maybe I’ll download the Qu app and see if it works any better.

So that’s 3/4 users with problems, anyone else want to chime in, even if it works fine for you. For a console this expensive I find this usability issue unacceptable.

[Mark McFarlaneParticipant]

Yep, the ability to show the spectrum on any PEQ or GEQ display would be very helpful.

[Mark McFarlaneParticipant]

You can assign a DCA group to the outputs you want to mute, rather than to the inputs.

[Mark McFarlaneParticipant]

I also rebuilt the show file from scratch…

[Mark McFarlaneParticipant]

Just a quick update, I have completed a few more shows with the GLD without any loss of aux outputs, but I have disconnected the ethernet control network and pulled the USB memory stick before each show, as a precaution. i’ll leave the network plugged in for the next few shows.

[Mark McFarlaneParticipant]

Some FPGAs always need to have the code/configuration reloaded on power up (not necessarily the same thing is reboot). I suspect there are some FPGA designs that can persist their code when power is down, or have the code in local flash or static memory from which they load the ‘last configuration’ from.

Changing show files seems like a sure fire way to reprogram the FPGA, and that is faster than rebooting. Maybe the workaround is to save a she, reload a default show, then reload your saved show. That’s only a few seconds and could be performed between songs.

I don’t know what chip the GLD has or I could research it more. First time I open it up I’ll check :).

I’ll ask in my support ticket.

[Mark McFarlaneParticipant]

Thanks Chris, you’ve been really helpful. Thanks for sticking in with me.

To clarify, are you suggesting that I change a bus (e.g. remove 2 aux buses, Apply, reinstate them, Apply)

a) during a show if I have problems, as an option to doing a reboot
b) as a way to fix my current show file.
c) something else?

I just tried removing 2 aux buses, then reinstate them, and was surprised that the console remembered where I had placed the faders for those 2 removed auxes and even remembered the custom names I gave them, but it did loose the mix assignments to those buses.

This would actually be a decent workaround if I could reprogram the FPGAs and solve the problem by removing the last 2 effects and reinstating them. I’ll seldom use effects 7 & 8 and I wouldn’t loose any monitor mixes,…

Also, note that I fixed the problem at the show by going to the processing page, hitting shutdown, flipping the power switch of then off again. I think that is what you are calling a’normal reboot’ which may not cause the FPGAs to be reinitialized.

Do you now if it is safe to remove and add effects in the middle of a song? Does the system drop audio during this process? I guess I can test.

[Mark McFarlaneParticipant]

The only thing similar I’ve seen was an iLive that wouldn’t pass signal to LR from most channels. Three people checked it wasn’t user error, rebooted, etc. It worked again after the bus structure was reconfigured.

Chris,

By reconfigure, do you mean ‘rebuild the show file with the same bus structure’, or ‘change some random bus settings’,…

[Mark McFarlaneParticipant]

I didn’t change the bus configuration mid show, It was working, and then stopped. All I did during the show is ride LR+M mix faders and muck with EQ, comps, & gates, comps on the busses, and FX feeds.

FWIW, I, like many others, have had the screen freeze twice in the shop while reconfiguring the system. I’ve only had it for a week.

I can rebuild my show file, it will take a few hours. I hate to just stab in the dark like that, but I guess it’s good practice. The hard part isn’t building the setup the hard part is documenting what I’ve done already, I’ve made a lot of customizations. Maybe I can load my show file in the editor (offline) and use that as a reference to reprogram the board.

A&H’s official response : “There is not a known issue that would account for this, if the problem persists please contact your local dealer to arrange for a service of the desk and the audiorack, as the fault could be with either of these.”.

Frankly I’m disappointed, I consider this MI-level support. It doesn’t even appear that they looked at the show file. Behringer appears to be providing better support for the X32. As another aside, The same day I got the GLD112 I bought an X32 Rack as an emergency backup console to take to gigs, and for occasional small gigs with no FOH space. Kind of a pity to need to carry an X32 as backup to for the GLD.

I still have my 01V96. It’s been rock solid for a decade. Never had a single problem at a show. Was planning on selling it, maybe not now.

Disappointed,

[Mark McFarlaneParticipant]

Yep, with no subs the EQ was a tad ‘bad’. The evidence that reloading the show file didn’t fix the problem, but rebooting and then reloading worked, points to either some ‘safe’ setting or a software/firmware problem.

[Mark McFarlaneParticipant]

Note, the posted show file is for a GLD112. I have no idea what would happen if loaded to a GLD80. Maybe the Bank 1 faders are ignored, maybe it won’t load.

[Mark McFarlaneParticipant]

Thanks Chris, the show file is there now: https://community.allen-heath.com/groups/gld-libraries/documents/.

Nothing too fancy about the show, 6 auxes, 2 mono and 4 stereo busses, 0 matrixes, LR+C, some preset channel libraries.

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