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  • #39463
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    Josh
    Participant

    In the interest of keeping folks updated, our vendor was stumped. They are sending three replacements for us. Adding to the mystery, two of the three that went out came back a week later (after multiple tests where they did not). So strange… Will update again if we get a reason.

    #39209
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    Josh
    Participant

    Hi Dave, we changed cables, power supplies, the order, etc but the bottom line is the last three units lost all power, they don’t even turn on no matter what. It’s as yet unresolved, I just used the aux channels and older in-ears and one wedge to replace those three. The other three did fine. It will likely be a call to the distributor for warranty help tomorrow. Service went off without a hitch though! I’ll post when I know what happened to them. Thanks!

    #39200
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    Josh
    Participant

    ME

    #39198
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    Josh
    Participant

    Yeah, tried that too. Couldn’t have been a power surge because other equipment plugged into the same bay of outlets was fine. Guess we’ll be calling our distributor Monday morning. Back to the good ol wedges.

    #39195
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    Josh
    Participant

    Power. That’s what’s strange, they were all plugged into different outlets. The first three in line didn’t lose power or signal. Only the last three (all six connected by cat5). Swap out did nothing. Bizarre. Thanks for the reply, happy Easter!

Viewing 5 posts - 1 through 5 (of 5 total)