[GuiguixParticipant]

Sorry my (super late ) response.
I haven’t been able to connect to the Qu-24 with my ipad.
I assume the ethernet Port and Jack are working because the little yellow light is flashing. I’m plugged into the Network ethernet Port.
My Firmware is V.1.97 and the Qu-Pad is V.1.95
I have DHCP enabled in the SetUp/Control/ Network

[GuiguixParticipant]

I’m sorry to hear that. Yes Allen & Heath never answered my mail about this issue. I had it fixed for 500 US. That hurts! According to the guy who fixed it the problem probably came as a thunderstorm occurred and my ethernet cable was connected to the mixer. The electrical discharge probably came from there. So always disconnect this cable when you dont use the Q24 App (which doesn’t work anymore for me).

[GuiguixParticipant]

Hello Flavio,

I had to bring my Q-24 to an authorized dealer here in Mexico. They told me they have to change the entire mother board and wanted to charge 1000 dollars for it.
I found another option for half the price, an engineer who told me that the mother board CAN be fixed. So for now we are waiting the original parts to be replaced from China.
I hope it will work.
Al least he managed to turn it on again without all the leds lit.
But it doesn´t complete the booting.
I attached the video the tech sent me

[GuiguixParticipant]

Thank you Mike C for your help and your attempts to solve my problem. I really appreciate man.

[GuiguixParticipant]

I tried connecting the mixer with the App but it doesn´t respond..
I think i will go to an authorized Allen_heath dealer…

[GuiguixParticipant]

The problem is that i can´t format a USB key in the Qu-24 because the screen doesn´t show anything. All the leds are lit but nothing responds.
Is there a way to format a USB Key without using the QU24?

[GuiguixParticipant]

Thanks Mike. I will try the options you gave me and I let you know..

[Author]

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