[RicheeParticipant]

Just quick response I’ve spoken to A&H technical as it was cracking and popping intermittently on any version of firmware and our QU16 needs to be returned they think it may be a power supply or dsp problem whatever it is they said it definitely needs to go back to them for repair or replacement hope this helps

[RicheeParticipant]

Hi I have put our desk back onto 1.73 firmware for now
The only other thing I have done which did stop the noise was the desk was plugged into a power surge protector trailing socket so I’ve taken it out and plugged it directly into the mains.
I didn’t check it after doing this on firmware 1.8 I had already rolled it back to 1.73
I haven’t had any problems since so whether it was the surge protector or the new firmware or a combination I’m not sure
I will update the desk when the next firmware update comes out

[Author]

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