[brianaudiobizParticipant]

The Prosafe family has quite a few models. The ones that are managed or semi-managed can turn off EEE (in the case of the JGS516PE I mentioned above, it’s off by default). Our switch should be in Shures Systems Group on Thursday of this week. I’ll let you all know what we find.

[brianaudiobizParticipant]

I’m sending Shure a Netgear Prosafe JGS516PE. They’re going to run it through a bunch of tests to see what is causing the issue. I’ve found that all Shure devices except the clock master fall off the network every 5 minutes or so. My guess is it’s a protocol that Shure uses for control that’s causing the switch to block ports. If it was QOS it would effect all the devices including non-Shure items and only cause an audio drop out, not network loss. I’ll keep you all in the loop as I hear back from them.

BC

[brianaudiobizParticipant]

I’ve just had a similar episode with a GLD and some Shure MXW. Were you able to figure out the issue?

BC

[brianaudiobizParticipant]

Jeffro, here is the link to set up your router. You should be able to find the settings in the web interface.

https://www.belkin.com/us/support-article?articleNum=7986

[brianaudiobizParticipant]

I have found it works for me on 5G but not 2.4G (using the same router). Maybe this is the difference between those of us that were experiencing issues and those that weren’t?

[brianaudiobizParticipant]

I’ll have them take a look. Thanks for the response. Cheers!

[Author]

Posts