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  • #103427
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    Ben A&H
    Moderator

    @RS
    This issue should be resolved now 🙂

    #94122
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    Ben A&H
    Moderator

    Hi @desmond74

    You should have received a printed document with your Dante module detailing the functionality of the card including the network bridge.

    If you didn’t receive the paper copy in the box then please let us know. I have attached a PDF copy for your perusal to this message 🙂

    Hope that helps.

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    #94121
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    Ben A&H
    Moderator

    Hi Dan,

    Unfortunately dynamic labels in Custom Control are not currently compatible with Avantis – see Custom Control Release Notes – but this will be resolved in a future Avantis FW update (V1.1)

    #88177
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    Ben A&H
    Moderator

    Unortunately we had an issue with the initial upload of the firmware but this has now been resolved. I will lock this thread to prevent any confusion.

    #85491
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    Ben A&H
    Moderator

    @basshead

    I’m afraid it won’t be out any earlier than Autumn!

    #85490
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    Ben A&H
    Moderator

    @lightingman117

    The “invalid” strips are what you should see when the FX Unit is in use as an Insert. This should not be visible when the FX Unit is in Mix->Return mode.

    However, I’m unable to replicate the “invalid” state when the FX Unit is in Mix->Return mode which is what I assume you’re witnessing?

    Please could you send us an email to support@allen-heath.com with the reproduce procedure so we can take a closer look?

    Thanks 🙂

    #85293
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    Ben A&H
    Moderator

    Thanks @mr-x , I’ve reproduced this here and it has now been logged.

    #85249
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    Ben A&H
    Moderator

    @armchair

    Just to let you know we’ve logged this as a bug. Thanks for letting us know!

    #85246
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    Ben A&H
    Moderator

    @perage

    It is short for InPut 🙂

    #85226
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    Ben A&H
    Moderator

    @lufferov

    We are aiming for an Autumn release of 1.90, but unfortunately I can’t be any more specific at the current time.

    Hope that helps!

    Ben

    #84132
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    Ben A&H
    Moderator

    For those of you reporting connection issues since 1.80, please could you send us an email to support@allen-heath.com with details of your IP configuration and network topology.

    @mr-x it would also be interesting to know the make/model of the router that you mention working OK in 1.7x but being problematic in 1.80.

    Thanks!
    Ben

    #83500
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    Ben A&H
    Moderator

    Hi all,

    The FX Return PEQ behaviour that has been identified in this thread by @eotsskleet and @wolfgang is a bug which has now been logged with our R&D team.
    We will be looking to fix this in a future FW update.

    Apologies for any inconvenience this has caused!

    Ben

    #83172
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    Ben A&H
    Moderator

    @cpittman

    If you haven’t already, take a look at our dLive Multi-Surface Guide:
    https://www.allen-heath.com/media/Understanding-Multi-Surface-ISS1.pdf

    You should find most, if not all, of the information you require in there!

    Ben

    #83171
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    Ben A&H
    Moderator

    @majkel9507

    Please could you save the logs to USB and send them to support@allen-heath.com along with the link to this video so we can take a look.

    Thanks,
    Ben

    #82880
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    Ben A&H
    Moderator

    The webinar is now online in case you missed it:

Viewing 15 posts - 1 through 15 (of 58 total)