[1000KeysParticipant]

Ok, sorry for my post. After a painful day of frustrating failures, I now learned that I simply had to uncheck “Auto select” in the Cubase “Devices > Device setup > Mackie Control” dialog. I did this earlier, with no success, so that I thought it wasn’t the correct option. But obviously I had to switch something else on that dialog forth and back, in order to give me the option to click “apply” – after this, it worked like a charm.

[1000KeysParticipant]

I just wondered because it feels somehow odd not to be able to set a value to 0dB with the value knobs on a modern digital device.
Resetting the PEQ with [reset] + [PEQ IN] does the job for me anyhow, so thanks for your answers! Resolved!

[1000KeysParticipant]

Thanks a lot, this was very helpful!

[1000KeysParticipant]

Sorry, had a typo in my post above. The serial starts with QU16C… obviously, not with QU16X…

OK, I won’t worry anymore now 🙂
The mixer seems to work properly. I updated the firmware to 1.82 in the meantime, set up WLAN, had session with my band and was doing some mixing at home, all fine.

Thanks for your opinions, anyhow!

[1000KeysParticipant]

The User Guide that came with the device says “For firmware V1.6”. The box, on the other hand, has “Chrome” printed on it.
There is a serial number on the back, starting with QU16X…, but that is (only) a sticker.

Where can I find out what the information in the diagnostics screen mean?

[1000KeysParticipant]

But would they really burn V1.63 onto new mixers launched in 09/2015? All mobile apps would feature a higher Version by then and be incompatible without firmware update on the mixer.
v1.60 was released 10/2014
v1.70 was released 03/2015

A&H quoted from September 30, 2015
“Allen & Heath has launched new Chrome Editions of its Qu series compact digital mixers to mark the launch of Qu v1.8 Chrome firmware in mid-October”

To me this sounds like quite a strong relationship between Chrome and v1.8. And I would have expected to find at least v1.7x on the mixer.

I still wonder if A&H took devices which they produced in early 2014 or even earlier from stock and refurbished them with new knobs in Q4/2015? Hardware would then be 2 years older by now compared to a freshly produced device, this feels not so nice in terms of product life cycle (early failure after warranty period more probable?). I mean come on, it costs 200 bucks more compared to a “normal” Qu-16, anyway…

Cheers
Lars

PS: I don’t mean to discredit A&H nor Thomann.de! The mixer works fine by now and from what I experienced by now, it’s a really great product. I’m just interested…

[Author]

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