Hello there! I have a different kind of issue and I hope this is the right place for it.
I use a XONE DB4 mixer in my DJ set and suddenly it cannot read analog input signals on any of the 4 channels. It does read digital inputs fine, just not the analog option.
The input knob was switched to analog with faders and gains up in each of the troubleshooting steps below. This mixer does have the latest firmware installed.
1- I switched out the RC cables – no channel light signal or audio
2- I tried multiple audio sources – no channel light signal or audio
3- Hard reset the mixer multiple times – no channel light signal or audio
4- Powered on and off multiple times – no channel light signal or audio
I made sure the players I used for the above checks had a working RC signal, and by hearing it on a separate speaker.
Has anyone seen this issue before? Am I missing anything here? Should I try to reinstall the firmware?
Before this sudden stop in signal, I used to experience static noise here and there, especially during the wintertime.
Any tips would be great! Thank you