Xone PX 5 Connection Error

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  • 2023/03/10 at 10:17 pm #111924
    Profile photo of Robin Hastings
    Robin Hastings
    Participant

    Hello people, today it arrived the Xone PX 5 and everything was great, I connected it to my laptop and everything went well.
    But after a while from one moment to other the USB didn´t recognize the xone so I don´t know if I press something incorrectly or what.
    I have restarted my computer, changed usb cable, re installing the driver and it hasn´t work…
    Anyone knows how to fix this? 🙁

    2023/03/14 at 4:01 pm #111986
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    Hi @robin Hastings,

    If you’re still having issues with this, please contact us using support.allen-heath.com and you’ll be put in touch with one of the XONE team who will be able to help.

    Cheers,
    Keith.

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