Xone K2 connections problem

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  • 2022/11/30 at 5:03 am #110231
    Profile photo of caminoalvientocaminoalviento
    Participant

    Hi! I have problems trying to connect the Xone K2 controller! 

    I have a PC Huawei Matebook with AMD Ryzen 5

    I know that there’s a firmware update that enable to use properly the controller with AMD Ryzen PCs.

    I followed all the steps for download and install the firmware, but still having the problem, and the controller doesn’t connect well. 

    When i connect, appears the sound when you connect a USB device, and then appears the sound of USB disconnected device.

    I tried to install the firmware from two different intel computers, but still having the problem

    What can i do?

    Thanks!  

    2023/03/17 at 5:33 am #112029
    Profile photo of danielctdanielct
    Participant

    I have the same issue… I installed the new firmware from two different intel computers, but still having the problem … I have the v29952 which is the last version on it but still not working …

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