When plugging USB B to computer nothing happen

Forums Forums Qu Forums Qu troubleshooting When plugging USB B to computer nothing happen

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  • #44998
    Profile photo of AmiBoyer
    AmiBoyer
    Participant

    Hello. I purchased today Qu-16 ,
    when i’m plugging in usb cable from USB B port to computer (PC) nothing happens. I don’t get any ‘new hardware has found’ , just nothing. I’ve tried to install the driver , but I get an error message says that ‘make sure the device is plugged in’ . I’ve tried also to change the cable, change computers and nothing. Is there anything i need to configure in the mixer in order to tell the computer that the device is plugged?

    #45002
    Profile photo of [XAP]Bob
    [XAP]Bob
    Participant

    Nope, just USB A-B cable into the mixer.

    On Linux it just shows up as a class compliant sound card

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