So I know this is kinda old but I’m having a similar issue. Any update on this issue? I could not connect with my newer mac book pro using a thunderbolt ethernet adapter but when I used an older imac with a dedicated network port it worked perfectly so I know it’s not the card. Any insight would be great.
So I recalled this issue being discussed on the Waves forums. The issue is the Thunderbolt 3 -> ethernet adapter. Waves does not work with that. You have to go Thunderbolt 3 -> Thunderbolt 2 adapter -> Ethernet Adapter. OR people have reported that they use the OWC USB-C dock and it works fine.
FYI, after having my dLive & Waves3 card sit for over a year I powered them up to test before Fall season.
I couldn’t discover the Waves3 card.
After much troubleshooting and uninstalling/reinstalling I could never see the waves3 card, even though lights were blinking and card was showing up in dLive.
Talked to Waves tech support, ended up reseating the card and it came right up; working in reaper & superrack
Don’t know if you’ve resolved the issue already, but I had the same issue when trying to use Soundgrid Studio, but Waves recently released a driver patch that resolved the issue, for me at least.
I have a V3 card in a dLive S7000 surface. The card will work as a network switch. If I use SoundGrid Studio with my laptop I can see the Axis Scope host PC and Titan-R server, but I can’t add the card as an I/O device.
I have reseated the card and tried different cables.
Also, the Waves and Dante cards on the surface don’t show I/O Ports status on the System Status overview, but the cards are properly identified under Surface > Audio > I/O Port X; Waves lists as a Waves V3 card with WSG logo in I/O Port 5 and Dante in I/O Port 4.
Currently going back and forth with Waves and A&H support.
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