User Login Scene Recall Issue

Forums Forums Avantis Forums Avantis troubleshooting User Login Scene Recall Issue

This topic contains 1 reply, has 1 voice, and was last updated by Profile photo of Chris Irwin Chris Irwin 4 hours, 36 minutes ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #107543
    Profile photo of Chris Irwin
    Chris Irwin
    Participant

    I have a few user profiles set to recall a “template” scene upon login for different scenarios/groups. This function is not working for us right now but use to, the change was probably when updating firmware. When logging in it gives the warning that a scene will be recalled, but then it doesn’t actually recall, rather the console stays on the last used settings.

    I started noticing problems with this a few months ago, but assumed the church volunteers were doing something wrong. After continuing problems I dug in this week and noticed the same issue and have been able to replicate it. I tried logging into the admin profile and resetting the scene recall setting with no change to this behavior (thinking that maybe turning it off/on might fix it).

    Firmware: V1.13 – Rev.69634

    #108503
    Profile photo of Chris Irwin
    Chris Irwin
    Participant

    This is still an issue with v1.2

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.