Well,
Try converting the file to the native format…48k 24bit…
Don’t know thier software, but from the description it’s a non flushed cache…
File is being converted (I assume) from 44.1 to 48k….as it loads there is needed a cache/buffer to store a few seconds for the converter…then when it comes to the end of the file…the converter stops, being done…and most likely isn’t continuing to stream the data left in the buffer…
Now, I don’t know thier code so I may be wrong…but I’ve seen this many time in DIgital Media, and audio chanes requiring processing…