Update Firmware QU-32

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This topic contains 4 replies, has 2 voices, and was last updated by Profile photo of Alex A&H Alex A&H 5 years, 9 months ago.

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  • 2018/07/13 at 2:51 am #72618
    Profile photo of Widi
    Widi
    Participant

    How long time used for an update firmware qu-32, because i update almost two hours not completed, I use usb version 2

    2018/07/13 at 8:36 am #72625
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Widi,

    Updating the firmware should only take a minute or two, so something doesn’t seem to be working correctly here.

    Did you format the drive in the desk before updating?

    Have you used the drive with Qu-Drive before?

    Thanks

    Alex

    2018/07/13 at 2:49 pm #72637
    Profile photo of Widi
    Widi
    Participant

    I first format flash disk , and i have used a new version of the firmware , but a restart of qu-32 do not want to , and after i withdraw it flasdisk latest of these versions have been , do qu-32 have to the booting repeated automatically ?

    2018/07/13 at 3:06 pm #72638
    Profile photo of Widi
    Widi
    Participant

    The mixer not restarts automatically after the firmware update.

    2018/07/13 at 3:10 pm #72640
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Widi,

    I would suggest you start a ticket at support.allen-heath.com and we will help you get back up and running.

    Thanks!

    Alex

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