Unsuccessful Firmware Update

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This topic contains 10 replies, has 7 voices, and was last updated by Profile photo of LKY LKY 6 years, 6 months ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #42912
    Profile photo of cAPSLOCK
    cAPSLOCK
    Participant

    Hello.

    I tried to update my QU-16 to 1.6 today.

    As with other updates I followed the instructions to the letter. I used my QU formatted drive to put the firmware on, went to the utility page and began the procedure.

    The pan lights starting doing their back and forth cylon thing… … and never stopped.

    What do I do?

    #42913
    Profile photo of cAPSLOCK
    cAPSLOCK
    Participant

    (They are still going. An hour later in fact.)

    #42933
    Profile photo of LKY
    LKY
    Participant

    Any result yet?

    Cylon is cool…but let us all know what ended up happening…

    LKY

    #42956
    Profile photo of Tom
    Tom
    Participant

    This happened to me at first on my QU24. I powered on the QU24 with the USB drive already plugged in and got the back and forth lights. I pulled the USB drive out and put it back in and off it went. The installation was successful.

    #42960
    Profile photo of GCumbee
    GCumbee
    Participant

    Try it again. That happened to me a couple of times. I think once it actually loaded just never quit the operation. Just power off and try it again.

    #42971
    Profile photo of John-B
    John-B
    Participant

    I always remove the previous version of firmware from the thumb drive I use for this, and replace it with new.Also, I’ve always plugged it in with the mixer powered up, and with Utilities page open, and works fine. One time with a previous version, I DID have a problem with thumb drive, and had to re-format it with the Qu, then worked fine. Hope this helps.

    #43295
    Profile photo of Creator
    Creator
    Participant

    I have a question. My church has a qu 24. I was trying to update the firmware but I keep getting cannot find update when USB is plugged in. It is formatted for use with the mixer and the file is in the root directory. (F:) for example. Does it needs to be in one of the qu folders? If not, I don’t understand why the mixer can’t find the file.

    #43296
    Profile photo of BLKGHOST
    BLKGHOST
    Participant

    Should be in the root. Make sure the file you have is Qu24UpdtV1_60_3804.quu Maybe the console is already up to date?

    #43298
    Profile photo of Creator
    Creator
    Participant

    Console is on 1.5 can it just be on a normal flash drive and not one formatted for the board. That was what I was going to try next.

    #43299
    Profile photo of BLKGHOST
    BLKGHOST
    Participant

    As long as the board recognize the drive, it might work just fine but not recommended

    #43302
    Profile photo of LKY
    LKY
    Participant

    Fomat it for board…

    You’ll need.

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