Touchscreen not working properly at edges or the screen

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This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Alex A&H Alex A&H 4 years, 6 months ago.

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  • 2019/09/30 at 2:05 pm #86708
    Profile photo of Alex
    Alex
    Participant

    Hey guys,
    I’m curious if your touchscreens are same as bitchy at the very edges of the screen? Like the outer centimeter.
    We discovered that on our SQ5 and SQ7 during the block/allow settings in the user account area. Sometimes we had to push the surface 4-5 times to change the value.
    All the best,
    Alex

    2019/10/01 at 9:23 am #86724
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Alex,

    Please start a ticket at support.allen-heath.com for assistance with this.

    Thanks!
    Alex

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