T112 + IDR32 Hard reset

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This topic contains 4 replies, has 4 voices, and was last updated by Profile photo of Barrett Barrett 4 weeks, 1 day ago.

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  • #80780
    Profile photo of jc
    jc
    Participant

    Hi anyone can plese tell me wo to make a Hard reset to those Allen & Heath parts?
    On the events list they had different time and date .I think they did not work and cause boot failure of the Rack IDR 32.

    Thank you

    JC

    #80801
    Profile photo of Mark Oakley
    Mark Oakley
    Participant

    Hi jc:
    Check out the attached document.
    -Mark

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    #80849
    Profile photo of Underscore
    Underscore
    Participant

    Thanks Mark. Hopefully I won’t need this, but it is good to have for future reference for our system.

    #82713
    Profile photo of jc
    jc
    Participant

    Thank you Mark.I’ve tried this before, but did not resolve.
    The main problem is on the IDR 32 Mainboard, it as some jumpers inside like Desktop mainboard, to make several operations, but I did not have information enough.
    The time clock is not the same with the surface, and I can made the Firmware update with no errors, but communication with surface or with PC only, I can’t suceed.

    Thank you any way

    Best regards
    JC

    #82899
    Profile photo of Barrett
    Barrett
    Participant

    I’m having the same issue. I tried to reset everything by flipping all the switches up and doing the boot and then down for the reboot and everything is still there. Nothing changed.

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