T112. Can’t get external screen to work. White Screen of death.

[Dewey]

I had to replace the battery on my computer. My model had a holder you can pop the battery out and put in a new one. I restart the unit, but I just get the white screen. I am tried hooking up and external screen and I get no output to the external screen.

Any hints on what to try next?

[Dewey]

Adding follow up notification.

[Rod]

After you replace the battery, you have to fix your BIOS settings because they’ve gone back to default.

Plug in an external monitor and a keyboard, and hold down the Delete key while powering your surface. Set Display Device to CRT + LCD panel type. Set Resolution to 800×600 18 bit. It should work on restart.

[Rod]

There is a detailed set of instructions in a post from a couple days ago about changing the battery, take a look at that, there msy be other BIOS settings to change as well.

[Dewey]

I saw that post, but when I hold down the delete key on the USB keyboard or the F8 or F2 nothing happens. I don’t get any image out to the external monitor. I cannot get a bios screen at all.

There is power getting to the internal computer and when the iLive surface is powered up, I see the network connection start blinking that is coming from the computer. Those are the only lights I see.

[Dewey]

I would imagine if I plugged in a usb keyboard I would get power to the keyboard and the num lock and cap lock lights would come on. I don’t seem to be getting any power out even though I know there is power getting to SBC. It seems like the SBC needs to be turned on.

[Rod]

Ugh. Suddenly I’m in the same boat. After taking apart and reassembling my T112, my SBC seems to not work at all, like you said, no power to the USB keyboard and no signal to the monitor. I thought the exact same thing – it felt like the SBC needs to be turned on. I’m wishing I hadn’t fixed what wasn’t that badly broke.

Somebody help!

[Dewey]

Anybody have any suggestions?

[Author]

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