T112. Can’t get external screen to work. White Screen of death.

Forums Forums iLive Forums iLive troubleshooting T112. Can’t get external screen to work. White Screen of death.

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  • #125151
    Profile photo of DeweyDewey
    Participant

    I had to replace the battery on my computer. My model had a holder you can pop the battery out and put in a new one. I restart the unit, but I just get the white screen. I am tried hooking up and external screen and I get no output to the external screen.

    Any hints on what to try next?

    #125152
    Profile photo of DeweyDewey
    Participant

    Adding follow up notification.

    #125154
    Profile photo of RodRod
    Participant

    After you replace the battery, you have to fix your BIOS settings because they’ve gone back to default.

    Plug in an external monitor and a keyboard, and hold down the Delete key while powering your surface. Set Display Device to CRT + LCD panel type. Set Resolution to 800×600 18 bit. It should work on restart.

    #125155
    Profile photo of RodRod
    Participant

    There is a detailed set of instructions in a post from a couple days ago about changing the battery, take a look at that, there msy be other BIOS settings to change as well.

    #125162
    Profile photo of DeweyDewey
    Participant

    I saw that post, but when I hold down the delete key on the USB keyboard or the F8 or F2 nothing happens. I don’t get any image out to the external monitor. I cannot get a bios screen at all.

    There is power getting to the internal computer and when the iLive surface is powered up, I see the network connection start blinking that is coming from the computer. Those are the only lights I see.

    #125163
    Profile photo of DeweyDewey
    Participant

    I would imagine if I plugged in a usb keyboard I would get power to the keyboard and the num lock and cap lock lights would come on. I don’t seem to be getting any power out even though I know there is power getting to SBC. It seems like the SBC needs to be turned on.

    #125165
    Profile photo of RodRod
    Participant

    Ugh. Suddenly I’m in the same boat. After taking apart and reassembling my T112, my SBC seems to not work at all, like you said, no power to the USB keyboard and no signal to the monitor. I thought the exact same thing – it felt like the SBC needs to be turned on. I’m wishing I hadn’t fixed what wasn’t that badly broke.

    Somebody help!

    #125380
    Profile photo of DeweyDewey
    Participant

    Anybody have any suggestions?

    #125520
    Profile photo of fender_jazz_72fender_jazz_72
    Participant

    Can you let me know which SBC you have? When I repaired mine I had to use one of the pins on the SBC to start the computer part of it. It’s essentially the same as a motherboard header on a reguar desktop PC board.

    #125521
    Profile photo of fender_jazz_72fender_jazz_72
    Participant

    If you’ve got the Fujitsu board then have a look for the Front Panel Connector, on mine I needed to short pins 8 & 6 together & that booted the SBC. After that it’s a case of going into the bios & putting att the settings back to where they should be.

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    #125541
    Profile photo of DeweyDewey
    Participant

    Here is my computer. I think it is a Fujitsi but more updated.

    #125542
    Profile photo of DeweyDewey
    Participant

    I think my computer is a Fujitsi. Possibly a newer one. Here is a picture.

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    #125554
    Profile photo of RodRod
    Participant

    Dewey – that is the Fujitsu SBC. Try what fender_jazz_72 recommended.

    I have the Axiomtek 1.5Ghz SBC. Is there any info on trying to get mine to boot up?

    I got through a weekend festival with no SBC by using my laptop and the new Mixing Station iLive app. It was rough but I got through it.

    #125555
    Profile photo of DeweyDewey
    Participant

    Surely I can make it through using the Edit software and mixing station, but you can do any reconfiguring of the surface without the computer working.

    #126453
    Profile photo of fender_jazz_72fender_jazz_72
    Participant

    Hey Dewey,
    Did you get any further with my suggestion above?

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