surface event log error

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  • #41477
    Profile photo of Davet112Davet112
    Participant

    This is a newly installed t112 and idr64 with port b ace card, I was running sound and saw the little yellow triangle on the bottom of the screen so I looked at the event logs and saw this in the surface event log. It was creating this error 3 times every second. The whole event log screen was filled with this error.

    error in sendto, error = no route to host (unitFinderWorker.cpp:230)

    What does this mean? I didn’t notice any audio problems,

    #41478
    Profile photo of Nicola A&HNicola A&H
    Keymaster

    Hi Dave,

    Check your network settings, is any IP address (including the default gateway) on a different subnet? If in doubt try resetting your network settings: https://www.youtube.com/watch?v=VdWaq6swxxM&list=PLFA9E71B7F4BA7FFE&index=24

    If the problem persists please contact our local distributor for support or submit a ticket to our UK team: https://allen-heath.helpserve.com/Core/Default/Index

    Hope this helps.

    #41558
    Profile photo of Davet112Davet112
    Participant

    the ips were not the default including the mix rack gateway, I reset them and now all is good.

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