I am not trying to be a gadfly, but instead I hope to get the good people at Allen & Heath to help themselves by participating more in this forum, as well as other channels such as dealers. And not just periodically answering support questions, but actually trying to implement feature suggestions or run ideas for future updates past us to help prioritize the schedule.
– There apparently have been some features promised but there is no time frame for their delivery.
– There are a number of broadly user-supported ideas on this forum (naming channels, for example) that seem to be low-hanging fruit for A&H, but which have received no comment, let alone an estimated delivery schedule.
– At least a couple of us here have the Qu-16 on an evaluation basis, and are starting to wonder about A&H’s own commitment to support this unit long-term to the point where we may return the unit if more involvement from the company isn’t evidenced. This will most certainly impact sales.
