Strip LCD Crashing

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This topic contains 17 replies, has 12 voices, and was last updated by Profile photo of Keith Keith 4 months, 2 weeks ago.

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    Profile photo of tylermartin86

    I’ve had this happen to me before too. I’ve also seen the strip completely fail to turn on (display and backlight off) and the display information fail to turn on, but the backlight works. As mentioned above, this could be an issue with the USB cable internally. It is rare for this to happen for me, and it always seems to happen when the console starts up. So a quick reboot fixes it for me.

    I haven’t flashed the latest firmware 1.6, but according to the release notes, there are no fixes for anything like this. It probably just is that USB cable or corrosion on the connections.

    Profile photo of BillyP

    Our GLD-112 chrome started doing this about 2 months ago.
    Always bank 2. Mostly the right-hand 4. Occasionally all 8.
    Usually have the background correct (once all 8 were black), occasionally no text blocks show on the color background, most often have correct color with character blocks lit, but no characters.
    Reboot fixes it less than 50% of the time.
    Last week, I discovered a temporary fix (works for about 20 to 30 minutes):
    1) Go to GEQ tab for any mix bus
    2) Use the GEQ fader flip button
    3) All strip LCDs light in the correct color, and get the correct band frequency label
    4) When GEQ flip is cycled back to fader function, all LCDs are lit correctly and the full designation shows
    To me this looks like a firmware/software issue, but I am not that familiar with all the internal hardware blocks.
    I have thought about the earlier post advising changing out the internal USB cables, but not sure about it.
    Is there anyone from A&H who has an idea about this?

    Profile photo of Keith

    I have the same problem and am being told it is the circuit board the ribbon cable is connected to. Not the LCD, Ribbon connector, or Firmware That end is not a plug and needs to be returned to there repair center in Miss. My console is approximately 2 1/2 years old and has been babied. I’m told that circuit board alone is approximately $ 700.00. I really think there is a flaw in something here were there are so many of them going bad or having the same problem.The service tech I spoke with has acknowledged this is somewhat common. hah. Keith

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