Strange error on ILIVE144 IDR48

[mickParticipant]

Hi

Can anyone tell me more about this error message. We had a freelance user operating and the desk apparently it crashed this is the only part of the log he took a pic of for me. Unfortunetly he didint send me the full report

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[Scott A&HParticipant]

Sorry to hear about that. Unfortunately we need the complete logs to diagnose what happened. Depending on how many entries there have been, they may still be there. If you find complete logs, please forward to your distributor or A&H Support.

[mickParticipant]

Thanks Scott I have just received the full log files I will try to attach

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[Scott A&HParticipant]

Thanks, Please send me the logs through the official channel and I can have them analysed: support@allen-heath.com
Please include:
Name
User or Dealer
Equipment model
Problem with date etc

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