Storing new presets issue

Forums Forums ME Forums ME troubleshooting Storing new presets issue

This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Leon BigEars A&H Leon BigEars A&H 7 years, 5 months ago.

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  • #35293
    Profile photo of glparke
    glparke
    Participant

    There have been a few occasions when storing a preset into a scene that is “clear” it does not store the settings. I setup a guitar player last night using the setting that was currently loaded and stored it into an unused preset (# 4) on the ME1 (which said Clear) and put his name in there and stored it, but when we recalled it, it was completely blank except for his name on the preset. I had to recall another preset, than store again into his preset number 4, and then it worked. I am on the latest firmware on these and it has done this to me on at least 2 or 3 different units where it seems like if the preset position you want to store a preset 2 is blank, you need to store it twice.

    Thanks
    Gary

    #35745
    Profile photo of Leon BigEars A&H
    Leon BigEars A&H
    Moderator

    Hi – can you open a support ticket for this so the team can check & assist

    http://www.allen-heath.com/support

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