SQ6 Soft Key Rotary Not Working?

Forums Forums SQ Forums SQ troubleshooting SQ6 Soft Key Rotary Not Working?

This topic contains 4 replies, has 4 voices, and was last updated by Profile photo of Nicole A&H Nicole A&H 2 weeks, 6 days ago.

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  • #86566
    Profile photo of Leo
    Leo
    Participant

    Hi all,

    I’m trying to set up my SoftKey Rotary 1 to control the amount/level of reverb being sent for a channel. I’m able to assign it…and the lighted “tab” will actually say “FX1amt”. However…when I turn the knob, there is no difference in the level of reverb being sent. Not sure what I’m doing wrong..?

    Thanks for any help..!!

    #86601
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Leo,

    Please start a ticket at support.allen-heath.com for assistance with this.

    Thanks!
    Alex

    #86651
    Profile photo of Leo
    Leo
    Participant

    Hi Alex,

    I’ve tried to submit a ticket to that address…but it’s saying that my user account is not valid..?? Not sure what I’m doing wrong here? This is a pretty big deal as we use this board for worship purposes and often need to toggle the reverb off an on between songs and regular speaking….please help..!!

    #86653
    Profile photo of peterlanders
    peterlanders
    Participant

    I think you need to set up a support account there, the forum is separate.

    #86658
    Profile photo of Nicole A&H
    Nicole A&H
    Moderator

    Hi Leo,

    To submit a ticket on the support link, you need to register an account with us first.
    You can then submit tickets from this account for support from our head office in the UK.
    We aim to respond to support tickets within three days.

    Kindest Regards,
    Nicole

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