Please contact us using support.allen-heath.com with more details on the setup (cables, cable length, clock source, all connected devices) and we can help figure out what’s happened here.
(Good idea to check different cables, but if you’ve tried a short high quality STP Cat5e or better and this didn’t help, then it’s also worth checking the RJ45 sockets for any damage to pins too)
Exciting Changes Coming to the Allen & Heath Digital Community!
We’re excited to announce that the Allen & Heath Digital Community is moving to a brand-new platform!
The new forum will deliver an enhanced user experience, new features, and a fresh, modern design to better support our community.
Here’s what you need to know:
The current forum will go offline on the morning of Tuesday, 21st January (GMT) as we begin the transition to the new platform. We anticipate the forum will be unavailable for 24-48 hours to ensure a smooth migration and apply some finishing touches before welcoming you back.
The URL for our forums is changing from community.allen-heath.com to forums.allen-heath.com. While we will set up a redirect to the new address, bookmarks to specific topics may no longer work. We recommend updating your bookmarks to ensure seamless access to your favourite discussions.
Once the new forum is live, all users will need to reset their passwords to access their accounts. Instructions for resetting your password will be provided when the new forum launches.
We’re confident that these changes will improve your experience and make it even easier to connect, share, and learn within the community.
Thank you for being a valued member of the Allen & Heath Digital Community. We can’t wait for you to explore the new forum and see what’s in store!
If you have any questions in the meantime, feel free to reach out to us at support@allen-heath.com
.
