Hi everyone
Is there a way to ‘force’ a firmware update from a USB stick without using the touch screen?
The touchscreen on my SQ5 is has gone completely unresponsive since Saturday.
When booting up, I was stuck on the login screen, as there was no way to select a user and log in.
I have now tried a full ‘hard’ reset and I can get into the console because the passwords are gone, but the touch aspect of the screen is still completely unresponsive (the screen itself works fine).
I’m assuming this is a hardware problem. But I’ve been reading up around here and I would like to try and update to the new firmware before I send it in for repair, to rule out the possibility of this being the software/firmware problem that others have experienced.
However, obviously, I can’t perform the firmware update through the normal process, as my touch screen doesn’t work.
Is there another way?