SQ5 Fader 5

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This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of KeithJ A&H KeithJ A&H 2 years, 1 month ago.

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  • #87286
    Profile photo of louissmyth
    louissmyth
    Participant

    Hi
    Just recently bought an SQ5 for live work and we’ve seen a faulty with the 5th fader, when changing layers the 5th fader always goes to max even if set to nothing,

    Is there any fix for this? Restart doesn’t fix this either

    Louis

    #87289
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    Hi @louissmyth,

    Sorry to hear your fader is playing up here.

    Please carry out a full fader calibration and then try the hard reset again.
    If this does not solve the issue it may unfortunately point to a faulty fader (even if it’s just a small part of the track).
    To get any issue with hardware repaired under warranty, please contact your local distributor (the full list is here – http://www.allen-heath.com/where-to-buy/)

    Thanks,
    Keith.

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